SHIPPING
DELIVERY
Delivery is free for Greece for all orders. If you choose to pay with cash on delivery then you will pay a fee of 3,00€. Delivery to Cyprus, the EU and other non-EU countries delivery is 15,00€ and only credit and debit card payments are accepted. Delivery Time We know the thrill of purchasing new clothes or shoes.
That's why we ship our orders on the next working day through Geniki Tachidromiki and ELTA Courier Door to Door. Before we ship your order we always call you to inform you of the dispatch. Orders placed on weekends and on public holidays are processed on Mondays. - For orders to be delivered in Thessaloniki, Attica and other regions in the country delivery takes up to 48 hours. For delivery on the Greek islands and hard-to-reach regions delivery might take up to 5 days. - Delivery to Cyprus takes 2 to 5 days. - Deliveries takes place between 9am to 7pm.
In case you're unavailable, couriers will attempt to deliver your parcel two more times. - If you're working, we advise that you set your work address as delivery address to ensure our courier can easily reach you throughout the day. - Please submit your mobile phone number to make sure we can reach you regarding any order issues. - In the case of product unavailability we will notify you to help you choose whether to proceed or cancel your order.
HOW TO PLACE AN ORDER
Placing an order at fashionroom.gr is easy, fast and pleasant! The easiest way to find a product is to search for the right product from the menu categories.
If you know exactly what you want, head straight to our SEARCH box and submit your keyword for example, black mini dress. Once you find what you want, add it to cart. You can review your cart at any moment by clicking on the CART section on the top right. When you're ready to complete your order, click on the CHECKOUT button to submit your payment and personal information to complete the transaction. If at any time you have an issue with placing your order, don't hesitate to contact us at [email protected]
Please not that for order placed for delivery after 10 days we implement a first-come-first-served policty and therefore, we cannot reserve or guarantee product availability in such cases. Can I order without an account To make things easier for you, we ask you that you create an account to shop. Don't worry though! It only takes a few seconds to sign in and you by doing so you also enjoy exclusive offers and other promotions send directly to your inbox!
If you still cannot or don't want to create an account you can always place an order over the phone. Kindly give us a ring at 2310481200, Mon-Fri 10am-6pm and Sat 10am-14pm. Accepted Payments Cash On Delivery For orders where you pay with cash on delivery the extra cost is 3 euros. This form of payment is available only to residents of Greece and with cash payments only. Viva Payments You can also pay with a debit or credit cart through the VIVA Payments platform.
PLEASE NOTE: If you've placed an order in the past and have failed to receive or answer our calls/emails/delivery requests you will have to pay with a debit or credit card or through bank transfer for your order to come through our system.